Frequently Asked Questions
If you can’t find what you’re looking for, please get in touch.
Provenance
We work directly with British makers and workshops, verifying the origin of each product through established relationships and production transparency. Every piece is selected based on genuine UK manufacture, material integrity, and traceable craftsmanship.
It means that both the core production and final finishing processes take place within the UK. We do not list products that are simply designed in Britain but manufactured elsewhere.
Bespoke Commissions
We work closely with clients to define requirements, materials, and specifications before production begins. Each commission is handled on a project basis, ensuring clarity, discretion, and alignment from the outset.
Lead times vary depending on the nature and complexity of the piece. Most bespoke commissions range from 6 to 12 weeks, with timelines confirmed once specifications are agreed.
Trade Enquiries
Yes, we regularly work with interior designers, architects, and specifiers on a trade basis. We support both individual pieces and full project requirements.
You can get in touch with details of your project, and we’ll respond with the appropriate next steps, including specifications, timelines, and availability.
International Export
We manage international enquiries with a focus on clear specification, careful handling, and coordinated delivery. Each project is assessed individually to ensure requirements are met across different regions.
Concierge Service
Our Concierge service supports clients with sourcing beyond the standard collection. This includes locating specific pieces, coordinating bespoke requests, and managing complex or multi-item projects.
